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We offer standard shipping options across Australia. Shipping rates and times will vary depending on your location. Both rates and times will be calculated at the time of check out.
Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been dispatched. Please note that orders placed on weekends or public holidays will be processed on the next business day.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery on the carrier’s website.
If you experience any issues with your delivery, please contact our customer service team at info@wirri.com.au. We are available Monday to Friday, 9 AM to 5 PM.
We stand by the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the product within 30 days of receipt for a full refund or exchange.
To be eligible for a return, please ensure that:
Wirri Returns Department
32 Wisdom Terrace, Wangara, WA 6065.
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, a refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days. Please note that shipping costs are non-refundable.
If you wish to exchange a product, please contact our customer service team to arrange the exchange. We will send out the new item once we receive the original product.
If you receive a damaged or defective item, please contact us immediately at info@wirri.com.au. We will arrange for a replacement or refund as quickly as possible.
If you have any questions about our Shipping and Returns Policy, please contact us at:
Email: info@wirri.com.au
Hours: Monday to Friday, 9 AM to 5 PM
Thank you for choosing Wirri. We value your business and are committed to providing you with the best possible lawn care solutions.
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Wirri supports Trillion Trees Australia, the UN Sustainable Development Guide and Pledge 1% among other progressive initiatives.
Wirri acknowledges the Australian Aboriginal and Torres Strait Islander Peoples as the first inhabitants of this nation and the traditional custodians of the lands on which we live, work, and care for our environment. We recognize their continuing connection to land, water, and sky and pay our respects to Elders past, present, and emerging.